Murphy’s Heating & Air Conditioning is dedicated to upholding the highest level of service and installation in the heating and air conditioning industry. Our Peace of Mind Guarantees are extended to you as a demonstration of our commitment to 100% customer satisfaction.

 

Exclusive"No Lemon" Guarantee

Since our customers should expect to receive 100% of the heating and air conditioning value they’ve invested in, we offer a “No Lemon” guarantee. Simply stated, as long as you invest in, and keep your Scheduled Maintenance Agreement continuous, if the compressor in your air conditioner fails twice in the first five years, we will install a complete and new outside unit. If the heat exchanger in your furnace fails in the first ten years, we will install a new furnace.

 

24-Hour Service Guarantee

We at Murphy’s are available to service your furnace and/or air conditioner 24-hours a day, 365 days a year. We don’t take a vacation. Since we are a service company, we have a staff of highly trained service professionals on call 24-hours a day. Even if it’s Christmas, “we are there for you”. (Additional charges apply for after-hour and holiday calls.)

 

Better Than We Found It Guarantee

One of homeowner’s greatest fears is that a contractor who works in their home will make a mess or destroy it. We, at Murphy's, guarantee that we will leave your home BETTER than we found it or we will pay a maid service to come to your home and clean it in its entirety. We are that confident. (All we ask is that you notify our office of your dissatisfaction the same day that the installation was completed in your home.)

 

Installation Workmanship Guarantee

Our installation technicians and licensed plumbers are the best in skill, attitude, and workmanship, and have undergone extensive pre-employment criminal background checks and participate in random drug testing. They’ll care for your home and complete the job with speed and precision, and take personal responsibility for your complete satisfaction. They will not smoke or swear in your home or anywhere on your property. They are polite and courteous. If when they have finished in your home, they have not performed in accordance with these high standards, we’ll extend your current Scheduled Maintenance Agreement to include an additional visit at no charge. (All we ask is that you notify our office of your dissatisfaction the same day that the installation was completed.)

 

Priority Service Guarantee

We are a service company, not a sales company. Our Comfort+Plus customers always get “front of the line” privileges. It means that when you need us, you’ve got us. As a member of our Comfort+Plus Service Club, we feel that you deserve to have us come to your home and make any repairs necessary before we do any other work. You mean that much to us.